Salesforce’s standard Service Cloud implementation does not leave a lot of room for a custom UI/UX and personalized actions to help you connect with your customers better. Carecloud required a truly custom solution which would use the data structure provided by Service Cloud, but add their own trademark into the mix. Revivo utilized the SFDC back-end along with JQuery/Bootstrap integrated Visualforce pages to provide the solution that Carecloud was looking for. We worked hand-in-hand with Carecloud’s marketing & design team to provide the best service cloud portal we could deliver. What resulted was a powerful, streamlined solution that had immediate effects on user adoptions & satisfaction.
Service Cloud Reimagination and implementation
What We Did
Project Planning, Design & Development
Revivo gives you the tools to personalize the way your customers interact with you.